Customer reviews of South West Vehicles Ltd

By KELLY TILSED on 11 January 2022 | Verified purchase

Quality car. Reasonable price. Low mileage. After weeks of searching I found exactly what I was looking for. No pressure sale and free test drive. I'll be back.

By Dave Jarvis on 03 November 2021 | Verified purchase

Previous reviews are all genuine. No pressure sale we were left to view / test drive the car at leisure. Car in great condition and Sean happy to explain it’s history. After sale promise followed up when we had a very minor issue. Sorted within 3 days.

By john patrick on 28 October 2021 | Verified purchase

Have to say a great honest and relaxed service from beginning to end with Sean. in no way tried any sales tactics but just let us look around and answered any questions we had.

By Bob Sawdon on 30 September 2021 | Verified purchase

Very good and not too pushy

By Steve Welch on 27 August 2021 | Verified purchase

I recently purchased a Jaguar from South West Vehicles and can’t praise Jordon enough for the superb service I received. I highly recommend this company, the cars are prepared to a very high standard, I would definitely recommend this company to anybody wishing to buy a new car. Many thanks.

By dave C on 25 March 2021 | Verified purchase

Southwest Vehicles is a welcoming place. The guys are genuinely friendly. The whole process was a pleasant experience and everything was carried out with quiet efficiency. I was allowed to view the car at my own pace and my questions were given clear honest answers. It is obvious from the start that SWV is focused on customer satisfaction, and maintaining a good reputation. I got a strong feeling that SWV value their customers. I am very pleased with the vehicle and if there is a problem, which I don't anticipate , I am sure they will do everything they reasonably can to help.

By Sean M on 21 March 2021 | Verified purchase

Excellent customer service. Jordan was a pleasure to deal with and answered any questions accurately and promptly. Not at all pushy. Car as described. Excellent condition and well presented.

By bill A on 20 March 2021 | Verified purchase

From the first contact we had with SWV we felt comfortable. There was no glib sales talk and all questions were answered to our satisfaction. The website had loads of pictures of the car we were interested in, plus a detailed description. We concluded a straightforward purchase ~ deposit ~ MOT and service organised ~ collection date agreed. Balance of sale price paid by BACS. On the day paperwork checked and signed ~ all good. Communication by e~mail and 'phone was excellent throughout. We are more than happy to recommend SWV.

By Simon K on 04 March 2021 | Verified purchase

Purchased a lovely low mile BMW E46 330ci from Southwest vehicles and they are lovely guys to deal with. I was impressed from the first phone call through to the after sales care. I first phoned to enquire about the car, they was honest & helpful so I left a holding deposit as the car ticked all the boxes. When I got there I was not disappointed, the car was exactly as described so there was no nasty surprises & I obviously went ahead with the purchase. The warranty and after sales care is excellent, I had a very minor issue & they was more then happy to work with me to quickly get it rectified even though I’m 160 miles away.... I’m not mentioning the minor issue as a negative, I’m mentioning it to show you can rely on these guys even after the purchase. If you have no part exchange (as I didn’t) they are easy to get to as they are less then a 10 minute walk from the local train station. In conclusion, I give southwest vehicles a big thumbs up.

By Andrew P on 04 March 2021 | Verified purchase

I found the staff to be friendly, helpful and knowledgeable, making our experience of trading our old cars in for a new one, pain free. Whilst on site swapping the cars, we were reminded that we needed to tax the new car and they did it for us on line there and then. I would happily recommend South West Vehicles to anyone looking for a decent second hand car.