South West Vehicles Reviews

Customer Feedback See what our customers think

Below is just a small snippet of our reviews from Autotrader to read them all please follow the link here.


Great place to buy your car. A breath of fresh air!

Giles Warren

Excellent customer service, the car was prepared to a very high standard and Eric and Sean were most helpful. No hard sell and the guys worked around my timescales. I would not hesitate in using this dealership again and thoroughly recommend them. Perfect buying experience and love the car!!


Superb buying experience

Giles Warren

Excellent service, no pressure or hard sell, and they bent over backwards to accommodate my timescales. The car was meticulously prepared and I absolutely love it! On top of the very friendly staff, being Eric and Sean, the car was priced very competitively. Definitely not the usual dealership experience I have experienced in the past. All in all, an absolute pleasure to deal with this company and I highly recommend them. Will definitely use this place again.


A real pleasure to deal with

david worthy

We purchased a Porsche Boxster from Sean at South West Vehicles, genuinely couldn’t have been a nicer experience. Sean is an absolute gentleman to deal with, the whole experience was a pleasure. It’s obvious that the stock is a carefully hand picked select offering, the car was immaculate on collection, pre serviced all as agreed. We can thoroughly recommend South West Vehicles without hesitation and would be happy to buy from them in the future. David & Lisa Worthy


MercCDi250

KELLY TILSED

Quality car. Reasonable price. Low mileage. After weeks of searching I found exactly what I was looking for. No pressure sale and free test drive. I'll be back.


No pressure Sale True to their word

Dave Jarvis

Previous reviews are all genuine. No pressure sale we were left to view / test drive the car at leisure. Car in great condition and Sean happy to explain it’s history. After sale promise followed up when we had a very minor issue. Sorted within 3 days.


Honest service

john patrick

Have to say a great honest and relaxed service from beginning to end with Sean. in no way tried any sales tactics but just let us look around and answered any questions we had.


Highly recommend

Steve Welch

I recently purchased a Jaguar from South West Vehicles and can’t praise Jordon enough for the superb service I received. I highly recommend this company, the cars are prepared to a very high standard, I would definitely recommend this company to anybody wishing to buy a new car. Many thanks.


A great car buying experience with no hard sell.

dave C

Southwest Vehicles is a welcoming place. The guys are genuinely friendly. The whole process was a pleasant experience and everything was carried out with quiet efficiency. I was allowed to view the car at my own pace and my questions were given clear honest answers. It is obvious from the start that SWV is focused on customer satisfaction, and maintaining a good reputation. I got a strong feeling that SWV value their customers. I am very pleased with the vehicle and if there is a problem, which I don't anticipate , I am sure they will do everything they reasonably can to help.


Excellent customer service. Highly recommended.

Sean M

Excellent customer service. Jordan was a pleasure to deal with and answered any questions accurately and promptly. Not at all pushy. Car as described. Excellent condition and well presented.


First Class Dealership.

bill A

From the first contact we had with SWV we felt comfortable. There was no glib sales talk and all questions were answered to our satisfaction. The website had loads of pictures of the car we were interested in, plus a detailed description. We concluded a straightforward purchase ~ deposit ~ MOT and service organised ~ collection date agreed. Balance of sale price paid by BACS. On the day paperwork checked and signed ~ all good. Communication by e~mail and 'phone was excellent throughout. We are more than happy to recommend SWV.


Helpful, friendly and honest

Simon K

Purchased a lovely low mile BMW E46 330ci from Southwest vehicles and they are lovely guys to deal with. I was impressed from the first phone call through to the after sales care. I first phoned to enquire about the car, they was honest & helpful so I left a holding deposit as the car ticked all the boxes. When I got there I was not disappointed, the car was exactly as described so there was no nasty surprises & I obviously went ahead with the purchase. The warranty and after sales care is excellent, I had a very minor issue & they was more then happy to work with me to quickly get it rectified even though I’m 160 miles away.... I’m not mentioning the minor issue as a negative, I’m mentioning it to show you can rely on these guys even after the purchase. If you have no part exchange (as I didn’t) they are easy to get to as they are less then a 10 minute walk from the local train station. In conclusion, I give southwest vehicles a big thumbs up.


Recommendation for South West Vehicles Ltd

Andrew P

I found the staff to be friendly, helpful and knowledgeable, making our experience of trading our old cars in for a new one, pain free. Whilst on site swapping the cars, we were reminded that we needed to tax the new car and they did it for us on line there and then. I would happily recommend South West Vehicles to anyone looking for a decent second hand car.


Very Honest & Trustworthy!

James P

South West Vehicles Ltd were fantastic! Very helpful indeed. I was able to test drive with no force sale or pressure. I bought a 5 year old Jaguar XF, it is in mint condition, I am very pleased with my purchase. The Vehicle had a private plate registered to it which I was concerned about, however they printed me out the DVLA documents to register the number plate back to the original and let me keep the Private number plate which I sold for £400. Extremely pleased is an understatement! They even went as far as taxing the Vehicle for me right there in the office with them! Amazing Service! Highly Recommend!


Service & Quality

Chris B

Having seen the car on-line I emailed an enquiry to them and the response was quick and helpful. Yes, sometimes buying unseen is a risk but my instinct was, following other reviews, to trust. That trust was repaid absolutely, the vehicle was delivered to me, some 200 miles away, in a professional manner on time and in a clean showroom condition, in the last week I have driven some 500 miles in the car and am impressed. It is exactly as described, serviced and mot'd and would I buy from SWV again? Unreservedly yes. With a preagreed price for my old car which was taken in part exchange what's not to like!!


Good first time experience

Rob H

Professional even when I bombarded them with questions and the 335d I have brought is perfect


Fantastic service

Neil G

Great customer services and very easy from start to finish. Everything was done for me and the car was exactly as promise. Very happy will definitely recommend.


Buying a car at distance.

Lorraine S

Very wary of buying on line, the team made the process very easy and reassured any fears with extra inspections and even gave the mechanics tel no for discussion re vehicle! Vehicle was delivered in immaculate condition by knowledgeable covid aware driver who demonstrated the car. At no time was I pressured and a no quibble return if I wasn't happy. A follow up call to ensure all was well. All in all so far excellent service.


Car buying

Ronan M

I would highly recommend South West Vehicles Ltd. Jordan was a pleasure to do business with and very accommodating to my request to have the car run through a pre-purchase inspection and a full diagnostic test both to be done by an independent specialist garage close by to their base. I was nervous buying a car unseen during lockdown. However, when the car was delivered by a car transporter, I was more than happy with what I bought & Jordan very kindly arranged for the delivery which was a 103 mile one way trip.


BMW 335D XDRIVE

Liam C

Amazing service, couldn't be happier with my car! Look forward to all the driving!


Very professional and friendly company

Lee W

Absolutely brilliant company to buy a car from. I can highly recommend them. I emailed to ask if they could hold a deposit on Friday and had my car delivered to me on the bank holiday Monday. The car arrived in prestine condition and I had to put my trust in them as I hadn't seen the car in the flesh due to the current situation. Very impressed with Jordans professional Manor over the phone and the way he kept me Informed. Lee Wright Dorset.


Fantastic service for key workers during lockdown!

John J

As a key government worker, I made the important decision to invest in a reliable and well serviced vehicle, to better enable me to travel with confidence during the COVID-19 situation. South West Vehicles helped me through the process of buying a vehicle remotely (definitely a first!) and were able to deliver it within a short timeframe. Thank you to all of the team there and I highly recommend their services.


Great guys good value and good service

Beverley H

We have just purchased our second car from SWV and as always we were treated with the upmost courtesy and respect. We can say that the vehicles that they sell are of outstanding quality and any problems are resolved immediately.


Great people, great car and great service! Thanks

L M

Very nice people to deal with, I just bought a beautiful high quality car, salesman was very informative and let me test drive the car on my own which was lovely! No pressure sale, the car was supplied with a fresh MOT and service and included 6 months warranty. I couldnt really ask for much more. Thanks again x


Purchasing a Freelander 2

Catherine D

I cannot praise South West Vehicles Ltd enough. They were very professional and extremely helpful. Right from the start of meeting them I had a good vibe about the Company. I am totally chuffed with my purchase of a Freelander 2 from them. I felt right from the minute of meeting them I was going to be in good hands and left feeling very happy with their service. They made the experience of buying a car a complete pleasure. Totally recommend them.


Couldn’t be happier with our car and the service!

oscar W

Fantastic service, very informative and knowledgeable! Really enjoyed the no pressure sale, getting to test drive in my own was also refreshing! Was offered a great price for my part exchange, really can’t recommend these chaps enough! Thanks again Oscar!


Great service

olivia S

Great service, gave good advise. Wasn’t pushy at all, would highly recommend south west vehicles.


Mercedes C63 AMG

Oliver G

I bought my Mercedes C63 AMG from here and I am extremely pleased. The whole process was very straightforward and they were very helpful from the moment we got there to view the car. I fell in love with the car as soon as I saw it and it was very competitively priced. I 100% recommend buying a car from South West Vehicles.


Helpful and friendly service

gill M

Friendly and helpful no pressure service , got a lovely car and was given a fair px price on my old car. Very pleased. Would recommend.


Absolutely brilliant

arron W

These guys was absoloutley amazing from start to finish . Nothing was to much highly recommend i live 175 miles away but i would definatley buy from here again its worth the drive .genuine honest people not like some of the cowboy garages around .


Excellent customer service

Anna C

sOuth west cars was extremely helpful and their cars are immaculate and priced fairly. They sorted out our road tax and insurance on the spot so we could drive the car home straight away. Would highly recommend .


Small dealer but big value

Richard M

Do not be put off by the fact that South West Vehicles are a small independent dealer.....they clearly know their vehicles, find excellent stock and offer great value by having low overheads. Service was professional and nothing too much trouble. Delighted with the top end car I recently bought from them.


Excellent

Nurun H

Excellent before and after services. I love my car.


Excellent car company !

Sam B

Fantastic professional company! Delivered the car as promised the car exceeded my expectations! Really happy with the whole service Sean has offered. Highly recommend this company to anyone. Very honest and helpful. Thank Roy


Really helpful salesman found me my perfect car

Jared W

The service was great, we didn’t really know what we were looking for but ended up with a great car at a reasonable price thanks to some good advice from the salesman.


Found the right car for us!

Jane W

Bought an Astra from Sean. He was a really knowledgable guy and found us a car that really suited my lifestyle and budget!


Great after sales service

Josh W

Excellent car, very good service. Minor issue resolved very quickly with no hassle, would highly recommend


Highly recommended - A+

Brad K

Whole purchase from start to finish was brilliant. Car was as described and owner was very informative and knowledgable as a whole. Would recommend highly, Thanks again and good luck for the future!


Great price and great choice and great prices A+++

Craig E

Brilliant range found our dream car,professional and friendly service from the team. The new car is perfect and drives beautifully the team at South West were top notch


Used car sale review ....

Lynz B

Really happy with my new car.... great friendly service ... didn’t feel pressured... would recommend!!


Great honest and reliable service.

James N

South West Vehicles were very helpful and went through the detail in detail over the phone. It ticked all the boxes and he had it delivered to me the next day. Great service received, the care taken with the cars is felt. Newly refurbished wheels and new tyres was a bonus as they really bring the car up. It did not come with mats my only slight fault that I can find but otherwise it was sent in extremely good order. I drove it for over 7 hours the next day and its drives like a dream. Thank you for the care and attention given.


Fantastic Prefessionalism

Nick E

Bought two cars from SouthWest Vehicles and was very impressed with the excellent service and professionalism shown throughout. When one of the cars we discovered had a problem, South West Vehicles didn’t hesitate to take responsibility and arranged the repair - you couldn’t ask for more and I couldn’t recommend them more highly as a result!


Perfect, genuine, would high recommended to anyone

Katie E

I absolutely love my new car! I cannot fault it or the impeccable service I received from South West Vehicles ltd, genuine people, helpful and on hand with any queries! I part exchanged a car with them a month ago now and I am still telling everyone about the service I got - these guys really put aside my fears of buying a secondhand car! Will totally use them again for all future purchases! Just wish everyone were as kind, genuine and helpful as they are!!


Highly recommended dealership

Jayne M

I was communicating with this dealership for a few weeks until I finally decided and made my mind up. Each time I spoke to Sean who was very happy to help and advise me with my enquiries. As I was 4 hours away from the dealership I could only go on photographs of the vehicle and information over the phone, Sean was very patient and professional in the customer service that he gave me. After purchase, my chosen vehicle was driving 4 hours to me free of charge and I can honestly say I was extremely delighted the vehicle, it was exactly as described if not better. I would strongly recommend South West Vehicles.


Genuine and professional

Adam P

Very friendly and genuine. Car was as describe. Would recommend this dealer.


Relaxed part exchange.

Paul C

Just as I would have liked. I arrived, looked at his car, he looked at mine and the deal was done. No fuss or haggling.


Friendly and easy

Jack J

Straightforward to deal with. Car is great, would definitely use again


Very pleasant

William P

South West Vehicles offered a very professional service, great car and a great price, Would recommend.


GOOD QUALITY CARS, WELL PRICED!

Alison D

Excellent all round service, no pressure, no hassle, and follow-up phone call to check everything was ok. Very happy with my new car, would recommend


Excellent choice of cars and great customer service

Anonymous

Great selection of quality cars. Bought a very nice Mercedes ML350 from Shaun who was excellent and presented the car beautifully valeted and polished even after I'd bought it. Also went the extra mile to have it delivered by truck. Car is exceptional as was Shauns customer service.


Excellent customer service

Sandra F

I was extremely apprehensive about buying a car unseen but from the first contact with Jordan I felt I was in good hands and I was so right. He was without doubt exceptionally helpful and put me at ease throughout the whole process and I am now the owner of a fabulous red Audi A3 convertible which was delivered in pristine condition. Jordan was always available and never made me feel I was wasting his time even when I called for a couple of 'blonde' questions he was so understanding and professional. I have been in the hospitality business in 5 star hotels for 35 years and customer service is at the heart of what I do. I'm not usually a fan of doing reviews however I felt I had to share my experience and would have no hesitation recommending South West Vehicles and in particular Jordan who is a credit to the business. Thank you so much. Sandra


Love my new car!

Terrie L

We drove down from Littlehampton to see an Audi A3. On enquiry, we were told that the car couldn’t be held without a deposit, but we took the risk not to hold the car. We arrived, and luckily it was still there! We took her out for a spin, and decided to go ahead. From start to finish, the customer service was great, and we cannot fault the car. Sean even changed the key batteries for us! Some great cars in stock, and we will definitely use Southwest Vehicles again!


Look beyond boundaries,well further than 10 miles.

Julian K

Advised my daughter not to look for a car further than 10 miles away from home .She didn't listen and visited SWV Ltd 65 miles away.Need not have worried,bought a fantastic car in readiness for summer holiday .Also at the same time,wife saw a potential car for myself.So 2 days later we drove 65 miles and I bought it.Jordan made the whole process comfortable and certainly has an eye for selling quality cars.Next time I will only travel 65 miles and that's to SWV ltd .Thank you Jordan,a happy daughter and dad you have made.


Great Company, good value and fantastic service.

Riadh S

Very nice people to deal with, I have just bought a beautiful BMW on 2nd March. The salesman was very informative and helpful. The car was supplied with a service and included 6 months warranty. I couldn't really ask for much more. Highly recommended!!


Good car and friendly and efficient service

Berni M

Saw the car I was looking for on line. Travelled from Oxford to view the car. Very professional, knowledgable and an unpressured reception from Jordan. Agreed a fair p/x for my car and purchased the car. Can only say the car is very genuine and well presented and I am very pleased with my new car and the whole purchase experience. I can only highly recommend the company and Jordan - you will not be disappointed 🤗


Great car, great service.

Barbara A

I recently bought a Jaguar xf from this company and I can't praise their service enough on all levels. Sean was extremely helpful and there was no pressure to buy. After I bought the car I noticed that a couple of things were missing from the toolkit and Sean sourced and replaced them without the slightest quibble. If and when I buy another car, Sean will be my first port of call. I've only had the car three weeks but it hasn't missed a beat so far - touch wood!


Xf jaguar review on dealership

Andy C

Bought a xf jaguar , few minor issues, Sean got them sorted , a very good honest dealership, very pleased with car andy c


Mercedes 220 Coupe AMG

Dave G

I cannot recommend South West Vehicles enough. Forget everything you thought you knew about car garages, South West Vehicles offer a very laid back non aggressive approach to selling, salesmen are extremely knowledgeable regarding the stock and talking to them you get a sense of the enthusiasm they have for the product.. I entered into a part ex deal and the whole process was painless, no haggling, just a very straight forward approach, really refreshing..


Efficient customer Service

Finola S

Amazing service from South West Vehicles Ltd. Buying a replacement car for our student son, good price, wonderful car and even contacted us to advise us we had forgotten the car mats. Efficient, friendly customer service, would definitely use again.


Great car, great service.

Barbara A

I recently bought a Jaguar xf from this company and I can't praise their service enough on all levels. Sean was extremely helpful and there was no pressure to buy. After I bought the car I noticed that a couple of things were missing from the toolkit and Sean sourced and replaced them without the slightest quibble. If and when I buy another car, Sean will be my first port of call. I've only had the car three weeks but it hasn't missed a beat so far - touch wood!


Xf jaguar review on dealership

Andy C

Bought a xf jaguar , few minor issues, Sean got them sorted , a very good honest dealership, very pleased with car andy c


Mercedes 220 Coupe AMG

Dave G

I cannot recommend South West Vehicles enough. Forget everything you thought you knew about car garages, South West Vehicles offer a very laid back non aggressive approach to selling, salesmen are extremely knowledgeable regarding the stock and talking to them you get a sense of the enthusiasm they have for the product.. I entered into a part ex deal and the whole process was painless, no haggling, just a very straight forward approach, really refreshing..


Efficient customer Service

Finola S

Amazing service from South West Vehicles Ltd. Buying a replacement car for our student son, good price, wonderful car and even contacted us to advise us we had forgotten the car mats. Efficient, friendly customer service, would definitely use again.


Five Stars

Simon M

I contacted South West Vehicles via email and received a reply during their closing hours. I arranged a viewing first thing the next morning. I took a long train journey to get there and was kindly picked up from the train station. The car was as accurately described on the advert. Sean was superb throughout the whole sale process. He was professional, knowledgeable, friendly and helpful. I highly recommend South West Vehicles and I'm very happy I made the 320 mile round trip to purchase a car from them.


First Class Service

Paul M

I drove over 80 miles to view an X3 and when I got there it was just as described. The part ex process was good and I drove away in my new car. The real value here is the attitude of the proprietor, he was most accomodating fixing some issues through my local garage. The car is now perfect. Very pleased and will most certainly contact them for my next car. Thank you very much.


Friendly and professional! Quality vehicle!

Sara C

I found South West Vehicles to be extemely helpful from start to finish. They were happy to supply the car with a new MOT and service for my piece of mind. Couldn't be happier with our BMW X5. Thanks again.


Quality of Service Recieved

Kiyana Z

Excellent quality of service received. Would highly recommend based on efficiency, customer service, skills/knowledge and all done at affordable prices!


Very nice car, good price and friendly service!

Josh W

Very pleasant experience, no pressure selling, friendly and helpful! Lovely car well priced would recommend!


Great service

David W

My wife and I were very happy with the car and the after service from very friendly and helpful staff


Very nice car and great service!

Tracey W

My husband and I bought our car from South West Vehicles and were very impressed with the level of service and also with the car!


Excellent

Chris A

Excellent customer service and lovely car... Would highly recommend. These guys were very considerate and helpful. Car had a fault however it was swiftly corrected


Great car, better service!

Lucy M

Bought my Audi from South West Vehicles LTD they offered a really friendly no pressure sale, and they couldnt do enough to help me through the transaction. The car is great and just as described! I would highly recommend them and would use them again in the future! Thanks.


Great to deal with!

David C

I recently bought a car for my daughter from South West Vehicles. There was no pressure selling, we were able to check the car over ourselves and I was most impressed with the level of service that I received. I feel that I got a good car at a good price and I would happily recommend this company to others.

Website powered by Starkwood Media Group